Q: What exactly does website migration imply and what does it involve?
A: The web site migration service on offer at Triple Moons Design is completely free of cost and involves moving all your website files, databases and emails from your current hosting provider to your brand new web hosting account with us. We will also modify all the settings required for your sites to be fully functional on our super–modern cloud hosting platform.Our techs are fully capable of transferring just about any website. With years of work experience in the industry, they’re experts in the inner workings of our cloud hosting platform, our Control Panel as well as all other well–known Control Panels. For them, transferring a custom web app with multiple custom libraries is as easy as moving a simple WordPress blog.
Q: Just how long will it take for my site to be transferred over to your platform?
A: There are a lot of factors to keep in mind – the total amount of files, the size of the database, the complexity of the site itself and the present workload of our web site migration experts, etc. That said, we do try to implement all web site migrations in a 48–hour time frame. Smaller–sized sites are migrated much faster – usually in under 24 hours.
Q: What info will I be required to provide to your Website Migration Department?
A: We do not require any sensitive details. We will need, though, the login information for your old hosting account as well as the name of the web site that you wish to transfer.
Q: My present hosting account has sensitive data inside. How can I trust you?
Q: Will my web site be offline during the transfer?
A: While we move your site, it will be available both in your hosting account with us and in your account with your previous hosting provider. When the transfer is finished, we will make certain that everything is working correctly and that the integrity of your data is not jeopardized before notifying you that the migration is done. After that, we’ll instruct you how to transfer the domain to your web hosting account with us and how to modify your DNS records.
Q: Will my old web hosting provider need to provide any info/assistance?
A: Nah. We will never contact your hosting provider about anything at all. They won’t be aware of the website migration either.
Q: Does it matter what platform my present provider is using?
A: We can migrate your web site from any web hosting provider or any Linux–based web hosting platform on condition that we can receive access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we are unable to transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.