1 hour ticket response
We are committed to providing a prompt and appropriate solution to every trouble ticket submitted by a client. Our skillful technical support staff representatives will examine your inquiry and will think of the most effective solution. We offer a 1–hour response time guarantee for all technical support tickets. In fact, the average helpdesk ticket response time has proved to be twenty minutes.
A First–Class Help Desk Service
Each member of our help desk support team has several years of experience in the cloud hosting plans sphere and most of them have been with us for at least five years. They all are ready to answer all your requests in the most professional manner possible.
An Intuitive Help Center Section
In the Site Control Panel you can find an intuitive Help Center section where you can get quick suggestions on how to use our web hosting services. You can get the answers to your questions in our F.A.Q. library, see more details in the web hosting account administration articles or check the instructional video tutorials.