Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center integrated into Triple Moons Design’s Site Control Panel offers a collection of help articles and commonly asked questions. Aimed towards solving any common issue that you may possibly come across, they are compiled by our support team of skillful technicians.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a collection of instructional video tutorials that visually explain how you can resolve a common issue connected to your cloud hosting plans account. You can find the training videos in the Help section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 help desk service with a sixty–minute support ticket response guarantee. Our team of expert support engineers will be available to you to answer all the queries that you might possibly have. During off–peak times, an answer will be offered in even less than twenty minutes.