A 99.9% Server Uptime
The principal advantage of developing your own cloud hosting system is that you don’t have to worry about compatibility – you configure a particular set of software applications in such a manner as to work with a defined set of hardware components. The final result is something far more steady and reliable, because there are much less possible risks of failure. We’ve built our cloud hosting system using time–proven hardware parts as well as a strongly modified version of SELinux so as to set up a totally safe home for your own personal web sites.
That is why, with each of our cloud hosting plans packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
Along with our cloud hosting platform, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on enterprise–grade hardware elements built by Juniper. On top of that, on every single router, we’ve set up a firewall with a complex set of rules to successfully filter out all suspicious requests.
Because of this, in all our data center facilities – in our USA data center, in our UK data center, in our FI data center, in our East Europe data center as well as in our AU data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all hosting packages in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your hard–earned cash on the line, you cannot feel truly secure. That’s the reason why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel satisfied with our service or in case you want to get a more powerful hosting solution, such as a VPS web hosting plans or even a dedicated web hosting plans – we’ll give you a full refund, with no obscure fees or return taxes.
24/7 Technical Support
If you have ever had to wait around for hours to receive a reply, you’re probably aware of how maddening this can be, even more so if your web site is at stake. For this reason, we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be right here for you and they will respond to you in less than sixty minutes. And the best thing is that their average response time is below twenty minutes!