24/7 Customer Support in Semi-dedicated Servers
We are aware how important it is to receive quick assistance, particularly when your website is not functioning as it should be for some reason. Our semi-dedicated hosting plans include 24/7 customer and tech support, so that if anything comes up, you can use plenty of methods to contact us - phone line with a few local numbers internationally, live chat, email messages and support tickets. The first two options are for billing, pre-sales and common issues, which means that if you don't have an account yet, for instance, you can receive more information regarding our solutions, or we can assist you with simpler technical issues. The other two options are for strictly technical issues or anything that's more time-consuming considering that it is much easier to track the conversation between you and our technical support team. The warranted max response time for them is only an hour, the actual one - 15-20 minutes, so you will not need to wait for an entire day so as to receive support as you may need to do with various other service providers.