Phone Support in Semi-dedicated Servers
The support services forall of the semi-dedicated server packages that we offer feature real-time phone support for 14 hours a day. If you hesitate which plan will be appropriate for your websites, you would like to find out more about a package's features or you need any other type of information about our solutions, you are able to call any of the local telephone numbers that we have in the United States, the UK and Australia and our customer support agents will help you. In case you currently have an account, you are able to contact us about general and sales issues, although we're often able to help with many tech issues as well. For entirely technical difficulties you will have to take advantage of our integrated ticketing system where the correspondence between you and our tech support crew will be in one place, which is the better option when your problem can take additional time to be solved or it has to be escalated to our system administrators.