When your hosting supplier supplies live chat support, you're able to speak with a representative live and find out useful info or get an issue resolved in a timely manner. The advantage of using chat rather than calling to talk with a live person is that you will need only a computer with Internet connection, which means that you won't pay any fees when you're in a different country or state. Furthermore, it will be much simpler to copy and paste data like domain names, usernames or error messages in other words details which are sometimes difficult to give to the other party over the phone. The live chat is also a quicker solution to contact the hosting company's support crew as compared to using a ticketing system. Last, but not least, in the event that some issue needs more time to be taken care of, you can do something else while you wait for assistance on the live chat, so you won't waste time - something that is impossible if you're on the telephone.
Live Chat Support in Semi-dedicated Servers
We provide live chat support as part of our services, which means that when you have any questions about our semi-dedicated hosting plans, you will be able to speak with our customer care team anytime regardless if you've already obtained an account or not. Generally, the chat service is for pre-sales, billing and common questions and difficulties, still we will help you with many tech questions too. We can help you choose the right plan for your web sites if you don't have an account yet, we can reply all of the billing questions or issues you could have or we can assist you with installing your new e-mail address on your PC or smart phone - all this will be done quickly since our live chat service is accessible all day, every day. Whenever you require support, you can chat with a representative and save a long time.