Even though the web hosting service supplied by the different companies is almost the same, every provider has their own platform with its own tweaks and different ways to do certain operations. In cases like this, an info-stuffed knowledge base will be remarkably helpful both for people with zero experience and for technically accomplished users who will sooner or later discover how particular procedures are completed, but will lose time in the process. The aim of such a knowledge base is to help make the hosting service fast and easy to use, saving users loads of time and effort. The consequence is more content clients, since they can swiftly find the info they want, and a lot less work for the help desk support team members, because typically most of the enquiries and problems that clients have got are already included in the knowledge base. On the condition that the articles themselves are properly written and encompass more topics, you will be able to get to know more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated hosting plans, will permit you to access the in-depth online support documentation that we’ve prepared for you. The articles contain general info about our hosting services, educative guides about the different features that you can use, as well as troubleshooting instructions that can help you resolve common problems that you could run into. The topics that we have included encompass pretty much everything, from simple things such as how to host a brand-new domain name in your account, to more complex ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a given section of the Control Panel will always be available on the right-hand side of the page that you’re on, while the full article collection can be accessed through the dedicated Help section.